RADF Investment: $200,000

Other Investment: None

Total Investment: $200,000

Project Period: November 2007–March 2009

T: 403.329.4775
E: info@community-links.ca

Project Description

Support from the Rural Alberta Development Fund enabled a 211 Community Links free phone service, based in Lethbridge, to be set up in southwestern Alberta. Once in place, 211 Community Links will provide referral information to callers seeking community, social, health, and government services. Clients can use it to access services on a timely basis without having to search for and identify what is available locally.

Expected Outcomes & Benefits

All projects go through a selection process to ensure they will improve the quality of life for Albertans. This project meets this objective through the following outcomes and benefits:

• Enhance website to provide improved information for services in rural communities
• Develop resource guides tailored to specific communities
• Redesign information delivery methods to better meet the needs of communities
• Expand and improve resources for rapid-response, early intervention, and 911 calls
• Address ongoing issues that have kept rural residents from accessing needed services (improves rural Albertans’ quality of life)
• Help individuals, families, and communities quickly identify and access the resources they need